Is your website secure?

Our website is SSL secure and payment methods are secured by PayPal
and CBA Merchant Banking.

 

What forms of payment do you accept?

We currently only accept PayPal through our online store but also accept

cash on pick up, bank deposit and mastercard

 

How safe is your shipping?

We have been shipping glassware with less than 1% breakage.

To ensure our customers receive exactly what they pay for, we offer

FREE insurance on all orders.
 

Do you ship internationally?

iEngrave is located in Townsville, QLD, Australia. We currently only ship

throughout Australia. Fast shipping is available to major capital cities such as

Sydney, Brisbane, Melbourne, Tasmania, Adelaide, Perth and Darwin.
 

Ordering & Shipping
Products
Are all your products always in stock?

Our website products are generally always in stock. For large quanity orders,

please contact us first so we can order your items. This may take up to 3 weeks.

 

Do you offer bulk discounts?

Yes we certainly offer bulk discounts on our wholesale glassware. Please contact us

with information regarding quantity and what you wish to have engraved.

 

Can you price match?

We always do our best to maintain the lowest prices while continuing to keep our

high quality products. Every engraver uses different quality glassware but

you can send us your quotes and we can see if we are able to price match.

 

faq